Description:

A call detail record (CDR) provides information about calls made over a phone service. A CDR report can offer businesses exact answers about where, when, and how calls are made for reporting and billing purposes. A CDR provides metadata - data about data - on how a specific phone number and/or user is utilizing the phone system. This metadata typically includes:

• When the call took place (date and time)

• How long the call lasted (in minutes)

• Who called whom (source and destination phone numbers)

• What kind of call was made (inbound, outbound, toll-free)

• How much the call cost (based on a per minute rate)